See, utilities, like electricity are sold to multiple resellers across the country in bulk by municipalities. These bulk purchases allow resellers to receive discounts and by reselling electricity to end-users at the regulated NERSA approved tariffs, resellers, like MyVoltage make a profit. But here’s the thing. There’s a loophole. While resellers are regulated on the rate at which they are allowed to sell, there is no law regulating service fee charges added to these purchases and some resellers (excluding us) are adding as much as 15% service fees.

(Note: When you use a non-standard payment channel or method, a convenience fee is levied by the merchant offering the payment service.)

That’s where ERASA comes in. They want to close the loophole and bring transparency and accountability to the electricity reseller market. Buying electricity from an ERASA member means you are getting what you are paying for. No hidden service charges. No BS.

At MyVoltage we wholeheartedly support this approach. We believe in bringing solutions to end-users’ utility challenges. We believe that by making utility management smarter and more streamlined, end-users can be empowered with the right knowledge to make the best decisions, thereby saving utility consumption and directly cutting down on costs.

MyVoltage does not charge any service fees for electricity whatsoever. We are here to disrupt the utility management and smart utility metering industry through advanced technology. We are solution-driven and look forward to removing all the guesswork from utility consumption, one consumer at a time. Because we believe you deserve better.