Case study 10 – Simplifying billing & reducing credit risk: How smart prepaid utilities transformed a large complex

A large residential complex with 800+ units struggled with manual meter readings, complex billing, and credit risks. Landlords had to recover utility costs from tenants, creating financial strain and inefficiencies.

Simplifying billing & reducing credit risk: How smart prepaid utilities transformed a large complex
The challenge

With manual meter readings taking up to eight working days, landlords faced delays, errors, and administrative burdens. They also bore credit risk, as tenants paid for utilities after consumption, making cost recovery unpredictable.

The solution

MyVoltage introduced smart meters for water, gas, and electricity, providing real-time, automated readings. The system allowed for direct tenant interaction, enabling landlords to track consumption effortlessly. With prepaid utilities, tenants managed their own usage, eliminating landlords’ credit risk.

The results

By streamlining billing and utility management, landlords no longer faced late payments or revenue losses. Managing agents reduced administrative workload, improving efficiency and ensuring seamless cost recovery.

Why this matters for property managers

Manual billing and credit risk increase operational complexity. Smart metering automates the process, ensures upfront payments, and reduces admin burdens, making property management simpler and more profitable.

Take the hassle out of utility management

Looking to simplify billing and eliminate credit risks?

MyVoltage provides the technology to make utility management effortless.

Case study 10 – Simplifying billing & reducing credit risk: How smart prepaid utilities transformed a large complex

A large residential complex with 800+ units struggled with manual meter readings, complex billing, and credit risks. Landlords had to recover utility costs from tenants, creating financial strain and inefficiencies.

Simplifying billing & reducing credit risk: How smart prepaid utilities transformed a large complex
The challenge

With manual meter readings taking up to eight working days, landlords faced delays, errors, and administrative burdens. They also bore credit risk, as tenants paid for utilities after consumption, making cost recovery unpredictable.

The solution

MyVoltage introduced smart meters for water, gas, and electricity, providing real-time, automated readings. The system allowed for direct tenant interaction, enabling landlords to track consumption effortlessly. With prepaid utilities, tenants managed their own usage, eliminating landlords’ credit risk.

The results

By streamlining billing and utility management, landlords no longer faced late payments or revenue losses. Managing agents reduced administrative workload, improving efficiency and ensuring seamless cost recovery.

Why this matters for property managers

Manual billing and credit risk increase operational complexity. Smart metering automates the process, ensures upfront payments, and reduces admin burdens, making property management simpler and more profitable.

Take the hassle out of utility management

Looking to simplify billing and eliminate credit risks?

MyVoltage provides the technology to make utility management effortless.

Like to know more? Contact us.

We are here for you and would love to hear from you.
Feel free to contact us via phone or e-mail.
Office Hours: 087 057 2561
After Hours:
079 492 5036
E-mail:
info@myvoltage.co.za

Like to know more? Contact us.

We are here for you and would love to hear from you.
Feel free to contact us via phone or e-mail.
Office Hours: 087 057 2561
After Hours:
079 492 5036
E-mail:
info@myvoltage.co.za

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