Case study 12 – How MyVoltage corrected a council tariff error and secured significant savings for a residential complex
A residential complex was facing difficulties in recovering enough funds to pay their council account. Suspicion arose around possible theft and tampering of utility meters, but a detailed analysis of the council account revealed that the complex had been charged an incorrect tariff.
The challenge
The complex faced mounting financial pressure due to inflated utility costs. With a council bill higher than expected, the management team suspected theft or tampering but lacked concrete evidence. A thorough investigation was necessary.
The solution
MyVoltage conducted a meticulous review of the complex’s council account and identified that it had been placed under the wrong tariff category. We worked closely with the council to rectify this mistake, securing a backdated adjustment.
The results
By applying the correct tariff, the complex received a credit of over R800,000—a game-changer for their financial stability.
This adjustment enabled them to meet their council obligations without further strain.
Why this matters for property managers
Managing a residential complex comes with the responsibility of ensuring financial stability and accurate billing. Overcharges due to incorrect tariffs can drain resources and cause unnecessary financial strain. Without expert oversight, these errors often go unnoticed, impacting budgets and residents alike. MyVoltage provides the expertise to identify and correct such issues, helping property managers optimize costs and maintain financial health.
Key takeaways
Incorrect tariffs can lead to significant financial loss. With expert analysis and proactive tariff assessments, MyVoltage helps property managers and body corporates ensure fair and accurate billing—saving them money and stress.
Are you confident that your utility tariffs are correct? Let’s review your billing today.
Case study 12 – How MyVoltage corrected a council tariff error and secured significant savings for a residential complex
A residential complex was facing difficulties in recovering enough funds to pay their council account. Suspicion arose around possible theft and tampering of utility meters, but a detailed analysis of the council account revealed that the complex had been charged an incorrect tariff.
The challenge
The complex faced mounting financial pressure due to inflated utility costs. With a council bill higher than expected, the management team suspected theft or tampering but lacked concrete evidence. A thorough investigation was necessary.
The solution
MyVoltage conducted a meticulous review of the complex’s council account and identified that it had been placed under the wrong tariff category. We worked closely with the council to rectify this mistake, securing a backdated adjustment.
The results
By applying the correct tariff, the complex received a credit of over R800,000—a game-changer for their financial stability.
This adjustment enabled them to meet their council obligations without further strain.
Why this matters for property managers
Managing a residential complex comes with the responsibility of ensuring financial stability and accurate billing. Overcharges due to incorrect tariffs can drain resources and cause unnecessary financial strain. Without expert oversight, these errors often go unnoticed, impacting budgets and residents alike. MyVoltage provides the expertise to identify and correct such issues, helping property managers optimize costs and maintain financial health.
Key takeaways
Incorrect tariffs can lead to significant financial loss. With expert analysis and proactive tariff assessments, MyVoltage helps property managers and body corporates ensure fair and accurate billing—saving them money and stress.
Are you confident that your utility tariffs are correct? Let’s review your billing today.
