The challenge

Complexes with direct Eskom connections face fixed daily charges and time-of-use tariffs. Traditional prepaid systems calculate a blended tariff, where all charges are pooled together and divided by expected monthly consumption. This results in excessive kWh rates for all users, making it impossible for consumers to save on their electricity usage.

The solution

MyVoltage introduced a solution that ensures residents are billed for their actual usage, not based on a blended tariff. This allows consumers who actively try to save energy to see the benefits of their efforts, while those using high amounts of electricity, such as for air conditioning, are billed accordingly for their usage.

The results

By switching to the MyVoltage system, residents can now save on their electricity costs by only paying for the energy they use, rather than being burdened by an unfair shared tariff. This enables better cost control and efficiency within the complex.

Why this matters for property managers

Managing electricity costs in complexes with direct Eskom connections can be challenging. Traditional prepaid systems often result in unfair cost distribution, leading to complaints from residents and inefficiencies in billing. With MyVoltage’s accurate billing solution, property managers can ensure fair cost recovery, encourage responsible energy consumption, and enhance transparency in utility charges.

Key takeaways

The MyVoltage solution enables fair and accurate billing for complexes with direct Eskom connections. Residents are charged based on their individual consumption, allowing them to save on electricity costs and ensuring that those using more electricity are billed appropriately.

Are you managing a complex with a direct Eskom connection? Let’s explore how accurate billing can benefit your residents and improve cost efficiency.