Case study 4 – Fair water billing: How individual meters transformed a Johannesburg complex
Water costs can be a major burden in residential complexes—especially when all residents share charges equally, regardless of actual consumption. In one Johannesburg complex, this system led to overcrowded units consuming up to 80 kiloliters per month, unfairly driving up costs for everyone.
The challenge
Without individual water meters, residents had no incentive to reduce consumption, and those using minimal water were subsidizing high-consuming units. This created frustration and inefficiency, making cost control impossible.
The solution
To ensure fairness, MyVoltage installed individual water meters in each unit, providing accurate consumption data for every resident. The results were immediate—residents who had previously used 70–80 kiloliters per month quickly adjusted their habits, bringing usage below 30 kiloliters.
The results
Overall water consumption in the complex dropped by more than 50%, significantly lowering the total water bill. With transparent billing, residents became more conscious of their usage, leading to responsible consumption and cost savings for all.
Why this matters for property managers
Shared utility costs can create inequities and financial strain, making cost recovery difficult. Individual water meters empower property managers to implement fair billing, reduce waste, and improve financial stability in their complexes.
Time to take control of your water costs
Are shared water costs inflating expenses in your property? MyVoltage can help you implement a smarter, fairer billing system that saves money and encourages responsible usage.
Case study 4 – Fair water billing: How individual meters transformed a Johannesburg complex
Water costs can be a major burden in residential complexes—especially when all residents share charges equally, regardless of actual consumption. In one Johannesburg complex, this system led to overcrowded units consuming up to 80 kiloliters per month, unfairly driving up costs for everyone.
The challenge
Without individual water meters, residents had no incentive to reduce consumption, and those using minimal water were subsidizing high-consuming units. This created frustration and inefficiency, making cost control impossible.
The solution
To ensure fairness, MyVoltage installed individual water meters in each unit, providing accurate consumption data for every resident. The results were immediate—residents who had previously used 70–80 kiloliters per month quickly adjusted their habits, bringing usage below 30 kiloliters.
The results
Overall water consumption in the complex dropped by more than 50%, significantly lowering the total water bill. With transparent billing, residents became more conscious of their usage, leading to responsible consumption and cost savings for all.
Why this matters for property managers
Shared utility costs can create inequities and financial strain, making cost recovery difficult. Individual water meters empower property managers to implement fair billing, reduce waste, and improve financial stability in their complexes.
Time to take control of your water costs
Are shared water costs inflating expenses in your property? MyVoltage can help you implement a smarter, fairer billing system that saves money and encourages responsible usage.
