Case study 8 – Preventing meter tampering: How MyVoltage’s smart prepaid metering restored fair billing
A residential complex struggled with electricity theft and inaccurate billing due to tampering with traditional
prepaid meters. Residents manipulated their meters, reducing their electricity costs by up to 70%, leaving honest payers to foot the bill.
The challenge
With keypad-based prepaid meters installed inside units, approximately 30% of residents bypassed their meters. Some cleverly diverted power to high-usage appliances like geysers while only paying for lights, making detection difficult.
The solution
MyVoltage introduced smart meters securely installed in external kiosks, eliminating resident access. These meters were monitored every 15 minutes, enabling quick tamper detection. A network balancing system further helped identify and prevent unauthorized power diversions.
The results
With continuous monitoring and tamper-proof installations, fair and accurate billing was restored. The complex significantly reduced electricity theft, ensuring that every resident paid for their actual usage—not someone else’s.
Why this matters for property managers
Tampering with prepaid meters increases network losses, drives up costs, and creates unfair billing. Smart metering solutions help detect, prevent, and eliminate manipulation, protecting both revenue and residents.
Stop electricity theft in your complex
Is your property losing revenue due to meter tampering? MyVoltage provides smart solutions for secure, accurate billing.
Case study 8 – Preventing meter tampering: How MyVoltage’s smart prepaid metering restored fair billing
A residential complex struggled with electricity theft and inaccurate billing due to tampering with traditional
prepaid meters. Residents manipulated their meters, reducing their electricity costs by up to 70%, leaving honest payers to foot the bill.
The challenge
With keypad-based prepaid meters installed inside units, approximately 30% of residents bypassed their meters. Some cleverly diverted power to high-usage appliances like geysers while only paying for lights, making detection difficult.
The solution
MyVoltage introduced smart meters securely installed in external kiosks, eliminating resident access. These meters were monitored every 15 minutes, enabling quick tamper detection. A network balancing system further helped identify and prevent unauthorized power diversions.
The results
With continuous monitoring and tamper-proof installations, fair and accurate billing was restored. The complex significantly reduced electricity theft, ensuring that every resident paid for their actual usage—not someone else’s.
Why this matters for property managers
Tampering with prepaid meters increases network losses, drives up costs, and creates unfair billing. Smart metering solutions help detect, prevent, and eliminate manipulation, protecting both revenue and residents.
Stop electricity theft in your complex
Is your property losing revenue due to meter tampering? MyVoltage provides smart solutions for secure, accurate billing.
