Case study 5 – Solving gas billing errors: How MyVoltage’s smart metering can recover lost revenue

Accurate utility billing is essential for financial stability, yet many clients unknowingly lose revenue due to incorrect gas metering. Several MyVoltage clients faced ongoing underbilling issues because their LPG gas consumption was measured without accounting for pressure fluctuations, leading to billing discrepancies and financial losses.

Solving gas billing errors: How MyVoltage’s smart metering can recover lost revenue
The challenge

LPG gas is measured in cubic meters, but pressure variations across different areas caused significant inaccuracies in billing.
Residents were either underbilled or billed incorrectly, creating long-term financial inconsistencies and operational inefficiencies.

The solution

MyVoltage implemented smart gas meters designed to adjust for pressure differences, ensuring accurate consumption measurements. By reconciling data with bulk vessel readings, we eliminated the inaccuracies that had previously caused revenue loss.

The results

Once pressure adjustments were correctly applied, clients were billed accurately—recovering lost revenue from underbilling while ensuring a fair, transparent billing system. With precise gas usage tracking, clients gained better control over their utility expenses and improved cost recovery.

Why this matters for property managers

Incorrect utility metering leads to financial losses, disputes, and inefficiencies. Smart metering solutions empower property
managers to eliminate billing errors, enhance revenue protection, and create a fairer cost distribution for residents and businesses.

Are you losing revenue due to
inaccurate gas metering?

Take control with MyVoltage’s smart metering solutions—ensuring accurate billing, reduced losses, and improved financial stability.

Case study 5 – Solving gas billing errors: How MyVoltage’s smart metering can recover lost revenue

Accurate utility billing is essential for financial stability, yet many clients unknowingly lose revenue due to incorrect gas metering. Several MyVoltage clients faced ongoing underbilling issues because their LPG gas consumption was measured without accounting for pressure fluctuations, leading to billing discrepancies and financial losses.

Solving gas billing errors: How MyVoltage’s smart metering can recover lost revenue
The challenge

LPG gas is measured in cubic meters, but pressure variations across different areas caused significant inaccuracies in billing.
Residents were either underbilled or billed incorrectly, creating long-term financial inconsistencies and operational inefficiencies.

The solution

MyVoltage implemented smart gas meters designed to adjust for pressure differences, ensuring accurate consumption measurements. By reconciling data with bulk vessel readings, we eliminated the inaccuracies that had previously caused revenue loss.

The results

Once pressure adjustments were correctly applied, clients were billed accurately—recovering lost revenue from underbilling while ensuring a fair, transparent billing system. With precise gas usage tracking, clients gained better control over their utility expenses and improved cost recovery.

Why this matters for property managers

Incorrect utility metering leads to financial losses, disputes, and inefficiencies. Smart metering solutions empower property
managers to eliminate billing errors, enhance revenue protection, and create a fairer cost distribution for residents and businesses.

Are you losing revenue due to
inaccurate gas metering?

Take control with MyVoltage’s smart metering solutions—ensuring accurate billing, reduced losses, and improved financial stability.

Like to know more? Contact us.

We are here for you and would love to hear from you.
Feel free to contact us via phone or e-mail.
Office Hours: 087 057 2561
After Hours:
079 492 5036
E-mail:
info@myvoltage.co.za

Like to know more? Contact us.

We are here for you and would love to hear from you.
Feel free to contact us via phone or e-mail.
Office Hours: 087 057 2561
After Hours:
079 492 5036
E-mail:
info@myvoltage.co.za

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