Winter is here – Is your wallet ready? How to stay warm without burning through your utility budget
Winter in South Africa brings the chill — and with it, the unmistakable spike in utility bills. As we reach for our heaters, switch on underblankets, and rely more on tumble dryers and geysers, our electricity and gas consumption can quietly double or even triple compared to warmer months. Why your winter bill might shock […]
Case study 9 – Maximizing solar power benefits: How MyVoltage’s smart metering boosted savings for a residential complex
A residential complex with solar power installations struggled to accurately track energy production and consumption. Traditional prepaid meters misread solar pushback, leading to lost compensation for generated electricity and inefficiencies in billing. The challenge When solar inverters pushed excess electricity back into the grid, traditional prepaid meters registered it as a decrease in usage, triggering […]
Case study – 14 MyVoltage ensures accurate billing for complexes with direct Eskom connections
Managing electricity costs in Eskom-connected complexes is challenging, as traditional prepaid systems often cause unfair cost distribution and billing inefficiencies. The challenge Complexes with direct Eskom connections face fixed daily charges and time-of-use tariffs. Traditional prepaid systems calculate a blended tariff, where all charges are pooled together and divided by expected monthly consumption. This results […]
Case study 13 – MyVoltage identified a faulty council bulk meter and resolved excessive water billing
A residential complex faced an unusually high water bill and struggled to understand the cause. With MyVoltage’s detailed sub-metering data, we were able to investigate and pinpoint the issue, ultimately uncovering a faulty council bulk meter that had been the source of the problem for years. The challenge The complex’s water bill was excessively high, […]
Case study 12 – How MyVoltage corrected a council tariff error and secured significant savings for a residential complex
A residential complex was facing difficulties in recovering enough funds to pay their council account. Suspicion arose around possible theft and tampering of utility meters, but a detailed analysis of the council account revealed that the complex had been charged an incorrect tariff. The challenge The complex faced mounting financial pressure due to inflated utility […]
Case study 11 – Preventing water damage with MyVoltage’s smart metering: Geyser burst detection
In a residential unit, a geyser burst, leading to significant water wastage. However, thanks to MyVoltage’s smart metering system, the issue was detected early based on high water usage readings. The challenge The geyser burst occurred over the weekend when the tenant was away, resulting in a large amount of water being lost. Without a […]
Case study 10 – Simplifying billing & reducing credit risk: How smart prepaid utilities transformed a large complex
A large residential complex with 800+ units struggled with manual meter readings, complex billing, and credit risks. Landlords had to recover utility costs from tenants, creating financial strain and inefficiencies. The challenge With manual meter readings taking up to eight working days, landlords faced delays, errors, and administrative burdens. They also bore credit risk, as […]
Case study 8 – Preventing meter tampering: How MyVoltage’s smart prepaid metering restored fair billing
A residential complex struggled with electricity theft and inaccurate billing due to tampering with traditional prepaid meters. Residents manipulated their meters, reducing their electricity costs by up to 70%, leaving honest payers to foot the bill. The challenge With keypad-based prepaid meters installed inside units, approximately 30% of residents bypassed their meters. Some cleverly diverted […]
Case study 7 – Optimizing hot water systems: How one complex cut energy costs with the MyVoltage smart metering solution
A residential complex with eight blocks and a central hot water system faced rising electricity costs and inefficiencies in energy use. Despite having boilers, heat pumps, solar elements, and standard heating elements, only part of the system was working as intended—leading to excessive costs for residents. The challenge An investigation revealed that only two of […]
Case study 6 – How MyVoltage’s smart metering stopped electricity losses in a high-end estate
Even in upscale estates, electricity theft and network losses can cause major financial strain. A high-end estate in Krugersdorp discovered that over 30% of its electricity was unaccounted for—leading to unfair costs for paying residents and revenue losses for estate management. The challenge The estate purchased 100,000 kWh of electricity, but only 70% was billed […]
